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LifeFundies Privacy Policy

Effective Date: August 5, 2025
Last Updated: August 5, 2025

At LifeFundies, your privacy is not just a policy — it’s a promise.

We are committed to protecting your personal data, session details, and mental wellness journey with full transparency and security. This policy outlines how we collect, store, use, and protect your information when you interact with our platform.


1.  What Information Do We Collect?

We collect only the minimum data necessary to provide a seamless and personalized guidance experience.

When you fill out our session booking forms or contact us, we may collect:

  • Alias or Preferred Name (can be real or fake)

  • Age Group (for matching purposes)

  • Preferred Contact Method (WhatsApp, Email, Call, Telegram)

  • Phone Number & Email (to send your LF-ID & session link)

  • Primary Concern Area (e.g., Relationship, Career, etc.)

  • Session Preferences (timing, session mode, guide type)

  • Optional Responses (personal description, urgency scale)


2. What Is LF-ID?

To protect your identity, we generate a semi-anonymous LF-ID for every session.
Example: LF8392ma

This code is used to:

  • Internally match you with a guide

  • Track your progress confidentially

  • Send communication without revealing real identity


3.  What Do Guides See?

All LifeFundies guides (Peer Buddies, Young Mentors, or Senior Advisors) are trained under internal confidentiality protocols. They are not therapists but trained peers under LifeFundies frameworks.

When a session is assigned, guides receive only:

  • Your LF-ID

  • Your Session Date & Time

  • Your Zoom or Meet link

  • Your Primary Concern Topic

They will NOT see:

  • Your name

  • Your email or phone

  • Your form answers

  • Any past data unless you’ve shared the same LF-ID and consented to continuity


4.  How Do We Use Your Data?

We use your data to:

  • Assign a suitable guide for your session

  • Deliver communication (via WhatsApp/Email)

  • Track session progress and deliver personalized reports (on request)

  • Improve the platform and support anonymized internal analytics

We never sell, rent, or share your personal data with third parties.


5. How Do We Store & Secure It?

All data is stored in secure servers integrated with encrypted platforms like:

  • Notion

  • Google Sheets (via Make automation)

  • WhatsApp Business API

  • Cashfree Payment Gateways

Our internal team has restricted access based on role. Admins handling logistics cannot view your session content, and guides cannot access your private info.


6.  Misuse & Bans

If a user attempts to:

  • Falsely claim free sessions

  • Enter misleading details

  • Harass a guide or misuse the platform

They will be immediately banned for 3 months, and the account may be flagged for permanent suspension after internal review.


7.  WhatsApp Disclaimer

When you book a session, you may be redirected to WhatsApp to confirm. This is an intentional step, not spam. Your messages remain encrypted and confidential.


8.  Data Retention

  • LF-IDs are retained for progress tracking only

  • Emails and phone numbers are stored only until a session ends

  • Anonymous feedback and analytics may be retained for platform improvement


9. Your Rights

You can request:

  • Deletion of your session data

  • Update to your contact info

  • Full audit of what’s stored (under your LF-ID)

Write to us anytime at support@lifefundies.in or WhatsApp at +91-7055984498


10. Third Party Integrations

We may link to or use services such as:

  • Zoom/Google Meet (for sessions)

  • Cashfree (for payment)

  • WhatsApp (for booking confirmation)

These platforms have their own privacy terms. We ensure minimal, encrypted data transfer and never expose personal data.


11. Changes to This Policy

We may update this policy occasionally. Major changes will be informed via email or WhatsApp if you’ve subscribed or booked.


Your Consent

By using LifeFundies services or filling any session form, you consent to this Privacy Policy in full.

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